Returns and Exchange Policy
You may return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. We will refund your purchase price to your original method of payment.
-Sale items are non-refundable.
-Virtual items are non-refundable. Unless there is an error with downloading.
To follow-up on the status of your return, please contact us at firstname.lastname@example.org Subject: Return
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at email@example.com Subject: Exchange- with details of the product and the defect, in which case we will be in touch with how to proceed.
For more information please visit our Terms and Condition page.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [2-3] business days of the date of your order.
*Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Please ensure your shipping address is correct- we are not responsible for lost, misplace or unreceived items due to incorrect shipping details. Un-received orders are to be resolved and located by the Postal Service and Consumer- we are happy to assist if we can.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
For more information please refer to page-Terms and Conditions